Where is Face & Co’s country of origin?

Face & Co is a Malaysian brand established in April 2017. Our True Foundation – Pure & Glow – are made in USA while our True Bold Series (skincare range) are made in Singapore.

Do Face & Co products Dermatologist Approved?

Our products are examined at an independent testing house and the results are validated by an independent dermatologist to verify that they are safe to use. We are also registered with Ministry of Health Malaysia.

Do Face & Co products contain Parabens?

Our products do not contain parabens. Please check the ingredient list on pack for the most up to date information. Alternatively, for more information on specific products please Contact Us

Do Face & Co products tested on animals?

All our products are kind to skin and to animals too. We do not test our products on animals. We believe products that are safe for humans can be developed using non-animal approaches.   We are strictly cruelty free.

Do Face & Co products contain SPF?

Our True Foundation and True BB Screen contains SPF 30 and SPF 50, respectively. Some products advise wearing SPF after use due to the potency of the formulation. Please refer to the usage guide found on the product’s outer packaging for more information.

Can I mix True & Co oils, serums and solutions to use them together?

Our products can be used together, a maximum of three at a time. For example, you can apply True Serum, True Eye and True Foundation at the same time. Water based serums should be used before oils or other cream products.

Can I buy Face & Co products overseas?

We are operated fully online at this moment but we do ship worldwide. However, you need to add the shipping costs. We accept PayPal, Visa & Mastercard.

How many applications are required before noticing a difference?

This will vary according to each person’s skin and the product being used.

What do I do if a product gets into my eyes?

Rinse with plenty of water and consult a doctor if irritation continues.

Are there any skin types that Face & Co products are not suitable for?

In general, our products should not be used on skin with a known condition unless a doctor has been consulted. Do not use on broken or irritated skin.

What is the shelf life?

The shelf life of the products is in excess of 30 months whilst un-opened, so therefore the products have a period after opening rather than an expiry date. We suggest using the products within 6-12 months of opening. Please see individual products for the period after opening.

Are Face & Co products halal?

No, we are not Halal certified. However, all of our products are clinically tested and approved by the Ministry of Health Malaysia. Our products are all wudhu’ friendly as they are easy to apply and remove’